Our GeoThermal Install Experience

We first considered GeoThermal a few years ago, but we decided to move forward when our 30 year old AC unit broke down last year and we were looking at a $6K expense to replace it we decided the expense would better defray the cost on a geothermal system install. Any major expense to repair a heating or cooling system can generally be applied to good effect to make the initial install more cost neutral – or even cash flow positive – and the long term benefit reduces out much of the cost of home heating and cooling. In our case, we also benefited from integrating the cooling into our existing duct system for heating which services our entire house – our old AC system only serviced half the house due to the separate duct placement covering only the top levels.

We contracted our installation though Sansoucy Geothermal of Paxton on the recommendation of a friend. We wanted better quality components so we could avoid most maintenance calls for the rest of our lives – they were like minded and recommending those as well so they were a very good fit for us. The gating factor to starting the work was the availability of the drillers to drill the 2 – 350 foot deep bores we required for our closed loop system. We also had extra work to remove some broken AC equipment and upgrade our electric service that increased our costs a little – our old fuse base panel with 100 AMP service was upgraded to a 200 AMP service with breakers to better support the system.

If you’re a Massachusetts resident, financing is best done by putting part of the project on your equity line and getting a $25,000 HEAT loan with a local qualifying lender at 0% with a 7 year repayment term for the rest – after qualifying through MassSave for the program.

The federal tax rebate of 30% for geothermal should almost pay off any equity borrowing if you can keep the install costs down to about $37k. The HEAT Loan will be payed off after 7 years of $300 interest free monthly payments. The savings in heating and cooling costs of 30-70% will cover the HEAT Loan payments if we anticipate averaging about $450 in monthly heating and cooling costs over the next 7 years absent any changes to our previous heating and cooling systems.

We researched MASSSave for other programs and rebates as well –

  • We qualified for the heat pump water heater rebate of $750
  • We were not able to verify qualification for the Early Furnace Replacement Rebate (an additional $750) prior to the installation. The Early Furnace Replacement rebate likely only applies to replacing an older furnace with a newer furnace, however it wouldn’t hurt to check into this if you have the time to validate the requirements.
  • We are still looking into the thermostat rebate for $100, but we believe our thermostat only qualifies for $25 under this program because our thermostat does not have wireless connectivity. Our installer did not save the UPC code from the thermostat packaging, so we applied absent the UPC code and may have that rebate refused.
  • We were hopeful to get a rebate on the GeoThermal unit itself, however many of the heating and cooling rebates were for ductless mini-split systems or air source heat pumps. We have applied for the rebate and are awaiting a response.

Our regrets? Our first – and hopefully only – regret was not cleaning the ducts first. The fan in the geothermal unit is much more powerful than the one in our old heating system. When it was fired up, a massive amount of soot that passed through the furnace was blown out of our ducts and into several rooms in the house. After the initial brief disappointment, we were quite happy knowing that there was no possibility of introducing soot into our home in the future.

The entire install included a new hot water heater that will reduce our electric bill by about $40 / month during the winter, which is maybe a third of what I anticipate as the cost of running the unit. During the summer months, the geothermal unit should be sufficient to heat all our hot water and hopefully reduce electric consumption for hot water heating by an additional $40 / month. We opted to spend a little more for the variable speed pump and companion control board to further reduce the electric usage of the unit.

Our first full month of operation from mid-August through mid-September shows a general electric consumption reduction of 10% compared to the same one month a year ago. Note that we did not have functioning air conditioning during that period last year. We originally had thought that we had an increase based on our electric bill, but we discovered that N-Star was estimating electric usage on a meter that was taken out of service when our fuse based system was upgraded to breakers as a part of this installation and consolidated down to a single meter.

We’ve been tracking electric usage since the installation, and our readings in mid-October and mid-November show roughly the same electric usage as our first reading despite the increasingly cold weather. Our electric bill for mid-November to mid-December increased by 87 kWH, but the colder mid-December to mid-January period, with some bitterly cold sub-zero weather, increased consumption by 290 kWH compared to the same period last year. Our next update will be in mid February to establish a definitive assessment on heating efficiency during peak heating season. I am anticipating a modest decrease from the January reading considering the abnormally cold weather this past month.

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Evaluating Home Heating Oil Services

We recently went through the experience of changing our home heating oil delivery service after 17 years with the same provider – it was an eye opening experience. As a consequence of this change we’ve come to the realization that we need to perform an annual review on all our service providers to ensure we are getting full value for the price paid on services provided. In this particular case performing an annual performance review would have saved us over $1800 in heating costs over the last 10 years.

There are a number of online resources available to help evaluate where your provider stands in terms of pricing, but the one I liked the most was Mass Energy Consumers Alliance historical pricing page. We were able to pull point pricing for any given week from this page for dates going back to July of 2005 and combine this with our purchase history as extracted from our financial files to build an analysis workbook Seasonal_Usage_and_Pricing_xlsx

In reviewing the average pricing versus the pricing we received from our oil supplier, we realized we were paying well above the average price for heating oil. On further investigation we found Massachusetts publishes a heating oil price range online – and our supplier had pricing correlating to the MOST expensive oil in the state. So we switched over to Devaney Energy, which has better pricing than the Mass Energy Consumers Alliance listed above and we now have some of the lowest priced oil in Massachusetts.

The analysis also provides some other pretty useful trending data over the years. When we purchased the house we were consuming about 740 gallons of oil per year and we completed our 2013 heating season with consumption of only 362 gallons – less than half the oil we were consuming on initial purchase for a annual savings of $1600! Of course, the replacement windows in 1999 with the insulated siding improved efficiency by maybe 5-10%, but re-insulating the lower attic in 2006 made the biggest difference reducing consumption by about 25-30%  while insulating the upper attic and walls in 2009 and closing the air gaps in 2012 seems to have reduced the remainder of our losses. Clearly the greatest return on investment was the insulation which cost us maybe $3500 in total.

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Improving Home Energy Usage

A few months ago we had an energy audit performed by Next Step Living courtesy of the Mass Save Home Energy Services program. They identified several areas where we could improve including adding an addition layer of insulation in our lower attic and sealing the airgaps at the top cap of our interior walls. They even installed a low flow shower head at no cost at the completion of the free audit. The quote for the work to improve our insullation layer came in at a cost of $1,219 but the cost to us was roughly $305 due to subsidization by the state for this program. Needless to say, the Mass Save program was an incredible deal and provided significantly more value per dollar than working with our previous contractor, who – two years previously – added cellulose insulation in the upper attic and into the walls at a cost of nearly $6,000. The Next Step Living contractors identified and repaired the shoddy work performed by that previous contractor in the upper attic where they had not dammed the air conditioning unit and had blocked the exterior vents in the attic with the insulation they had blown in over the existing decayed insulation.

We also considered the free installation of solar panels offered by Next Step Living through their relationship with SunRun – however the penalties for exiting the contract at 10 years amounted to roughly 40% of the cost of an outright purchase of the equipment (roughly $25,000 after tax credits and rebates – $2000 through Mass Save) – and those early termination fees would not be applied toward a purchase of the equipment already installed on the house.

We’re also looking into ways to decrease our electricity consumption, which is somewhat out of control with 3 kids in the house that have a hard time turning off lights when they leave a room or finish traversing a hallway. We have CFL bulbs in many of our fixtures, but they contain mercury and frankly are not as efficient as LED based lighting. Massachusetts utility customer can purchase LED lighting at a discount at estarlights.com courtesy of the relationship established by the Mass Save program

The Next Step Living contractors also provided us with quite a bit of collateral including an energy savers guide with some good information that is replicated out on EnergySavers.gov in a PDF format.

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Optimizing VPN in a Mixed Cloud & Office SMB Deployment

I’ve been considering deploying an open source VPN for a few years now. A little over a year ago we moved our mail, web, directory, and some data services for both my family and my business up to Amazon Web Services (AWS). As my company requires more remote work, a need to support secure access to the company’s internal network for remote workers became apparent. I wanted to go with open source, but the solution would need to meet the following criteria:

  • Support more direct real time monitoring at a lower level integrating across cloud and office computing resources
  • Provide controlled remote access via VPN to internal compute resources from any remote network
  • Establishing a centralized VPN service leveraging my AWS footprint as a gateway
  • Allow for more secure web access for workers by allowing redirection of all internet traffic through their VPN connections while they are connected at remote locations
  • MS Windows XP & 7, OS X, Linux, and Unix computers must all be able to connect through the VPN
  • Access via smart phones and tablets is highly desirable – I want to move with the market as hardware shifts to a smaller physical profile

OpenVPN had the best review in regards to overall management and had a capability of routing across networks on either side of the VPN connection. OpenVPN supports MS Windows as well as Linux and Unix variants – making it a great fit for my workforce. They also provide hosted solutions that are simpler to configure with less administrative overhead, however very small businesses will find that the cost of that solution supports a fair amount of over-provisioned compute capacity that could be shared with other services on a custom cloud configuration. The configuration of a custom instance allowed for certificate based authentication and leveraged revocation lists that tie everything in with my existing certificate base easily and seamlessly without giving up control of my certificate management infrastructure. Further investigation revealed a lack of native iOS support, however the GuizmOVPN application allowed connectivity to the OpenVPN if I were willing to jailbreak the iPhone to install the application. This led me to consider use of another VPN solution that could enable access through the most popular smart phone in use by my staff without jailbreaking the phone.

OpenSWAN appeared to be a good candidate as well with a proven compatibility with iOS, being based on L2TP and IPSec based technology. After a preliminary review of the more common configuration approaches listed in various websites, I developed some concerns regarding the use of single factor / password based authentication to gain access through OpenSWAN. While password authentication is subject to brute force attacks, certificate based authentication requires an attacker to first get a valid certificate that has been previously configured for the VPN and is generally much more secure as a consequence. In addition to my security concerns, I could not immediately find an example configuration to dynamically route across subnets on opposite sides of the connection to grant users appropriate access to computers on either side of the connection. Later, I found a reference at the gadget blog that seemed pretty promising but I have not yet had the time to independently verify the approach listed therein.

I resolved to set up both VPNs to verify this perception of functional gaps in each solution and measure the level of effort in maintaining the VPN infrastructure. I found that the OpenSWAN VPN solution did in fact allow for certificate based authentication, and could be easily configured for password based authentication following some moderately complex instructions. I was ultimately unsuccessful in verifying the configuration for OpenSWAN with an iPhone 4 running iOS 6 – further investigation in the forums showed that the negotiation for the connection had changed over time after the release of iOS 4 and, while several work arounds were proposed to address those changes, none worked in my configuration. Another possible option is StrongSWAN, referenced in the serverfault blog which I have yet to attempt on my network configuration. OpenVPN, on the other hand, proved to be much simpler to configure by making minor adjustments to examples found online and was easily verified in minutes after taking an hour or so to work through the basic configuration and customize the certificate configuration to leverage my internal certificate authority.

Ultimately, OpenVPN appears to be the best open source solution for a SOHO business to deploy VPN services for their work force in terms of overall simplicity and reliability of the configuration. The certificate based authentication does require manual installation of those certificates on every connecting client device and there are a number of additional steps required on the client to complete configuration. I have successfully scripted the creation of the certificate bundle and the server side configuration file to simplify configuration to the point where the user must only supply the machine name and then install the bundle on and configure the client. OpenSWAN, on the other hand, was proving too complex to configure and too difficult to script effectively.

The challenges in configuring the VPN for iOS and the changes Apple has made to the negotiation of the connection through their native tools on iDevices also leads me to believe that iPhones / iPads are not the best device for SOHOs requiring access via smart phones to their office networks via the VPN. The forum and blog entries I reviewed indicated that Apple is very discriminating in allowing vendors access to their VPN APIs making them more suitable for enterprise products from Cisco and other commercial vendors while open source solutions are left with marginal or no access to development resources or denied placement in Apple’s app store. Conversely, Android has a native application for OpenVPN which is very highly rated. Small businesses looking to provide VPN access to mobile users should likely encourage the use of Android phones or devices if they see a heavy need for VPN access by a mobile work force that primarily leverages smart phones or tablets.

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Social Networking the BM (Brick & Mortar)

I’m sitting in the local Dunkin Donuts writing a blog entry on my iPhone – not really a remarkable event. I guess the remarkable part revolves around the question “Why Dunkin Donuts?” as I am – without question – a die-hard Starbucks drinker (pause to sip the toasted almond they don’t serve at Starbucks).

Points. My wife is kicking my ass – she has 39 more points than me and I really just can’t live with that. No – not DD loyalty or anything like that – but foursquare points. Foursquare has been around for a while, but for those of you not conversant with the social networking scene, it doesn’t stop at MySpace, Facebook, & LinkedIn. Foursquare scores your travels based on new experiences, loyalty, and generally getting out and participating in life. Somehow – perversely – I believe this actually will tip a few dollars over to small businesses as people play the social game and try to outscore their friends by picking up new venues. Hopefully we don’t see the occasional mugging from people over-riding their better judgement and checking in to places they aught not be in (think I need a grammar social network…)

Of course, as I’m writing this Chris is texting me to ask me when I’ll be home – which is after I pick up a few more points. That’s the other side of this, which de-personalizes the experience – I should be out with my family getting points. But the last time we did that Chris was checking in right along with me and I couldn’t get ahead – sigh.

Closing and heading home – there’s a Stop & Shop on the way – wonder if we need milk…

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